Graystone Eye is looking for an individual who is willing to serve our patients with one vision in mind:

Achieving Exemplary
Exemplary Clinical Outcomes
&
Providing an
Unparalleled Experience for Patients,
Employees, and Families

JOB SUMMARY

This individual fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames by
performing the duties detailed below.

RESPONSIBILITIES:

• Proficient with Lensometry for lens inspection, and when necessary, using lensometer or lens analyzer and client's eyeglasses to determine prescription
• Proficient with identification of Prism
• Reconciling Medicaid Orders
• Mailing postcards for old Medicaid jobs
• Checking patient balances in EPM
• Creating communications in Optik and EHR
• Documenting problems with glasses in Optik and EHR
• Navigate and review orders from Optik
• Receiving orders in Optik,
• Adding jobs to Phonetree and Recall list
• Filing glasses after inspection
• Filing invoices based on account numbers
• Receiving in frame inventory
• Processing frame returns
• Filing away frame cases
• Placing new and remake glasses orders in Optik
• Creating trays for new glasses/orders
• Checking "orders received but not dispensed" report regularly
• Monthly check of old jobs not dispensed
• Reconciling and restocking of frames not picked up after 30 days
• Assisting Inventory Coordinator as needed
• Stacks, straightens, and cleans frame boards as necessary.
• Under supervision, prepares work order and instructions for grinding lenses and fabricating eyeglasses.
• Under supervision, verifies finished lenses are ground to specification.
• Under supervision, heats, shapes, or bends plastic or metal frames to adjust eyeglasses to fit client.
• Repairs damaged frames as well as screws, nose pads and temple pins. Performs hinge repairs and holders.
• Other duties as assigned.

EDUCATION AND EXPERIENCE
• High School education
• Optical-related experience preferred

ESSENTIAL SKILLS AND ABILITIES
• Strong communication and interpersonal skills
• Problem-solver with analytical skills
• Personable; empathetic with patient's needs and concerns
• Well-organized with attention to detail
• Ability to work as a team member
• Demonstrated computer literacy
• Willingness and ability to travel to satellite locations

LANGUAGE SKILLS
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write sample correspondence
• Ability to effectively present information in one-on-one and small group situations to
customers, clients, and other employees of the organization

MATHEMATICAL SKILLS
• Ability to add, subtract, multiply and divide in all units or measure, using whole numbers,
common fractions, and decimals.

REASONING ABILITIES
• Ability to apply common sense understanding to carry out detailed but uninvolved written and
oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demand described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to
finger, handle, or feel; reach with hands and arms; and speak or hear. The employee is regularly
required to sit and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up
to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The noise level in the
work environment is usually moderate.